Delivery Policy

Delivery is available in East and West Malaysia. Confirmed orders will be shipped out from the warehouse within 1 - 3 business day(s) excluding public holidays and weekends.

Delivery ETA (Expected Time of Arrival) are as follows:

West malaysia Buyer in Klang valley area: 

shipping option 1: Deliver By Seller (Lalamove/Grab express), is a compulsory shipping option if you want to purchase fresh & frozen ingredients. For orders placed before 5pm, you will receive your groceries by the next day. 

Shipping option 2: Deliver by Easy Parcel, please expect to receive your parcel within 5-7 working days (except weekend and public holidays)

West Malaysia Buyer outside Klang Valley Area:

Only can be delivered by Easy Parcel, fresh and frozen ingredients are temporarily unavailable, please expect 5-7 working days to receive your parcel.

Refunds: Delivery

STRICTLY NO REFUNDS for any shipping & handling charges.

Returns of Items

Delivery Charges for returned items to be borned by the buyer. 

For replacement of items,  Comax Resources shall bear the delivery charges for sending back the item to the buyer. 

Shipping Status

Please click this link: tracking.my , find your shipping partner and copy your order id to trace your parcel.

or, you can inbox us to ask for help. 

(inbox please link to whatsapp number 016-345 2201)

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